Returns & Exchanges
At The Antique Ring Shop, we understand that finding the perfect piece of history is a personal journey, which is why we offer a 14-day return window for all authentic vintage and antique jewelry. We ensure a transparent process to help you shop with confidence, provided the item remains in its original, unaltered condition.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 14 days of delivery to receive your Return Authorization Number and a pre-paid insured shipping label.
- 2.Secure Packaging
Place the ring in its original velvet presentation box and secure it inside a sturdy shipping carton along with all original certification documents.
- 3.Insured Shipping
Affix the provided label to your package and drop it off at an authorized courier location to ensure the high-value item is fully tracked and insured during transit.
- 4.Inspection and Refund
Once our gemologists verify the stone and setting against our original records, your refund will be processed to your original payment method within 5-7 business days.
